Last Updated Mar 12, 2026

SMS Consent

SMS Consent Policy – Talia Health Effective Date: March 1, 2026 | Last Updated: March 12, 2026

Overview

Talia Health sends SMS text message notifications only to patients who have provided explicit written consent prior to any messages being sent. We do not send marketing or promotional messages. All messages are transactional and directly related to a patient's care.

How Patients Give Consent

Before any SMS message is sent, each patient completes a signed paper intake form that includes the following disclosure:

"By providing your mobile phone number below, you agree to receive SMS text message notifications from Talia Health, including appointment confirmations, appointment reminders, care follow-ups, and action-required alerts. Message frequency varies based on your appointment activity. Message and data rates may apply. Reply STOP to cancel at any time or HELP for assistance. View our Privacy Policy at https://www.taliahealthcare.com/legal/privacy-policy and Terms & Conditions at https://www.taliahealthcare.com/legal/terms-condition."

Signed consent forms are retained on file. No SMS messages are sent to any patient who has not completed a signed intake form.

Message Types

Talia Health sends the following transactional SMS messages only:

Appointment confirmations
Appointment reminders
Care follow-ups
Action-required alerts (e.g., completing intake forms)

Talia Health does not send marketing or promotional messages via SMS.

Sample Messages

Talia Health: Your appointment is confirmed for [Date] at [Time]. Questions? Call us at [Phone]. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Talia Health: Reminder – your appointment is tomorrow at [Time]. Need to reschedule? Call [Phone]. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Talia Health: We're following up on your recent visit. Please call us at [Phone] if you have any questions. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Talia Health: Action needed – please complete your intake forms before your visit at [URL]. Questions? Call [Phone]. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Talia Health: We have an update regarding your care. Please contact us at [Phone] at your earliest convenience. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Opt-Out & Help

Reply STOP, CANCEL, QUIT, END, or UNSUBSCRIBE at any time to be immediately unsubscribed. No further messages will be sent.

Reply START, YES, or JOIN to resubscribe.

Reply HELP or INFO to receive support contact information.

Disclosures

Message frequency varies based on your appointment and care activity with Talia Health.

Message and data rates may apply depending on your mobile carrier and plan.

Your mobile number will not be sold or shared with third parties for marketing purposes. See our full Privacy Policy at https://www.taliahealthcare.com/legal/privacy-policy.

Use of our SMS service is subject to our Terms & Conditions at https://www.taliahealthcare.com/legal/terms-condition.

Questions? Contact us at support@taliahealthcare.com.